CivicLive vs GOSS iCM
CivicLive
www1.civiclive.comGOSS iCM
gossinteractive.comSide by side
| Figure | CivicLive | GOSS iCM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Government Website Builders | 8.3 (#4) | 8.1 (#8) |
| Accessibility | Content editors can check pages for W3C and ADA Section 508 accessibility requirements. | GOSS says its themes are responsive and WCAG compliant. |
| Company history | An independent company profile identifies West Interactive Services Corp. as doing business as CivicLive and part of Intrado. | GOSS says it started in 1999. |
| Founded | 2001 | 1999 |
| Integrations | The official platform pages mention social-media integration and synchronization between websites and mobile apps. | The Digital Platform's integration engine supports REST, SOAP, and XML APIs, direct database connections, and webhooks. |
| Support | CivicLive advertises unlimited technical support available 24 hours a day, 365 days a year, plus training and a customer portal. | GOSS says each client organisation is assigned an Applications Support team member and an Account Manager. |
Plans
In their own words
CivicLive
CivicLive has no write-up on Specifiction yet; its figures are above.
GOSS iCM
GOSS iCM is a content management system for teams creating and managing high-traffic, business-critical websites. It can manage an unlimited number of websites, intranets, and microsites through one administration interface. Content managers can configure user privileges and approval steps before publishing, while media can be uploaded, categorised, and tagged for site use. Responsive themes and templates are built around GDS standards; GOSS says its themes are WCAG compliant. Website capabilities include Apache SOLR search, faceted filtering, SEO, and multilingual publishing. The wider Digital Platform adds forms and workflow designers, user management, reporting, logging, APIs, and integration endpoints. Its integration engine supports REST, SOAP, and XML APIs, direct database connections, and webhooks. GOSS says its cloud infrastructure uses AWS and Google Cloud Platform regions in London and stores and processes data in the UK. The company states that its information security management systems are ISO 27001 certified and its internet-facing infrastructure is assessed under Cyber Essentials Plus. Pricing is on request.