CiviCRM vs WildApricot
CiviCRM
civicrm.org
WildApricot
wildapricot.comSide by side
| Figure | CiviCRM | WildApricot |
|---|---|---|
| Price from | $15/mo | $66/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Nonprofit Membership Management Software | 8.9 (#4) | 8.1 (#13) |
| Audience | Spark is intended for small to medium-sized organizations that are new to CRM or want to control their data and systems. | WildApricot says it serves small membership organizations, including associations, chambers of commerce, nonprofits, event professionals, YMCAs, and JCCs. |
| Events | Its event tools support registrations, configurable participant information, pricing, and automated communications. | Event tools support custom registration forms, online payments, reminder emails, and attendance tracking. |
| Free plan | Yes | No |
| Integrations | The official integrations showcase lists payment and communication services including Stripe, PayPal, Mailchimp, Twilio, and QuickBooks, and CMS integrations including Drupal, Backdrop, WordPress, and Joomla. | WildApricot describes WordPress widgets and single sign-on, Make and Zapier workflows, webhooks, and admin and member APIs. |
| Security | CiviCRM publishes security advisories and provides instructions for subscribing to security notices and reporting suspected issues. | WildApricot says it provides HTTPS traffic encryption and that its cloud infrastructure runs on AWS. |
| Support | Support options include documentation, Stack Exchange, community chat, events, release notes, bug reporting, and professional consulting. | The pricing page says every plan includes full customer support at no extra cost and offers onboarding coaches for the free trial. |
Plans
CiviCRM
- CiviCRM (self-hosted)Free
- Spark Starter$15 a month
- Spark Essentials$30 a month
- Spark Pro$50 a month
In their own words
WildApricot
WildApricot is browser-based cloud software for managing membership organizations, websites, events, and related administration. Its online member database supports automated renewals, invoicing, recurring payments, and member self-service. Event tools handle custom registration forms, online payments, reminder emails, and attendance tracking. Email features include customizable templates, performance tracking, and scheduled or automated messages. The service describes WordPress widgets and single sign-on, Make and Zapier workflows, webhooks, and administrator and member APIs. Separate mobile apps for administrators and members include event, profile, directory, and payment features. The 100 Contacts plan costs $66 a month and includes a cloud-based membership and contact database and full customer support. WildApricot has no free plan, but offers a 60-day free trial without a credit card. Personify Payments processes membership, event, donation, and sales payments. There is no per-transaction platform fee, though payment-provider fees may apply; listed card rates are 2.99% + $.30 for Visa, MasterCard, and Discover, and 3.5% + $.30 with AMEX.