CleverTap vs Journiq
CleverTap
clevertap.com
Journiq
getjourniq.comSide by side
| Figure | CleverTap | Journiq |
|---|---|---|
| Price from | $85/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Mobile Marketing Automation Software | 8.7 (#3) | 8.0 (#7) |
| Headquarters | Mountain View, California | San Francisco, California, United States |
| Messaging channels | Listed channels include push notifications, email, WhatsApp, in-app messages, web messaging, RCS, and SMS. | It supports email, push, SMS and in-app messaging. |
| Plan limits | The pricing comparison lists 3 years of data retention for Core and Pro and 10 years for Ultimate; several capabilities are marked as add-ons. | Starter includes 5 active campaigns and 3 team members, Professional includes 50 campaigns and 10 team members, and Enterprise includes unlimited campaigns and 50 team members plus SSO. |
| Security controls | The maker lists two-factor authentication, role-based access, restricted IP access, and campaign approval workflows. | Journiq states that public endpoints use TLS 1.2+, stored data uses AES-256 encryption, and production access is time-bound and audit-logged. |
| Support | The pricing comparison lists online or self-serve support, an AI-powered support assistant, support ticket channels, and plan-dependent customer success and implementation support. | Documentation says a real engineer answers within the hour during business days, with community chat also available. |
Plans
In their own words
CleverTap
CleverTap is a customer engagement platform for coordinating cross-channel customer experiences. It combines customer data and behavioral analytics with experimentation, optimization, personalization, and campaign orchestration. Listed channels include push notifications, email, WhatsApp, in-app and web messaging, RCS, and SMS. Analytics cover funnels, cohorts, events, trends, sessions, and uninstall tracking. The platform also lists email automation, customer journeys, lead capture forms, and multiple CRM integrations. Named integrations include Amplitude, Mixpanel, AppsFlyer, Branch, Salesforce, HubSpot, Segment, Shopify, and Snowflake. SDKs cover Android, iOS, Flutter, React Native, Unity, and JavaScript, with server-side libraries and APIs also listed. CleverTap states compliance with GDPR, CCPA, SOC 2 Type II, ISO 27001, and HIPAA, and lists controls including two-factor authentication, role-based access, restricted IP access, and campaign approvals. Core costs $85 a month after a 30-day trial; taxes apply and add-ons are excluded. The maker was founded in 2013 and is headquartered in Mountain View, California.
Journiq
Journiq is a customer engagement platform for product teams, bringing messaging, deep links, attribution and journey automation together. It sends email, push, SMS and in-app messages. Unified profiles combine customer attributes, events, segments and message history, with real-time event tracking and behavioral segments. Teams can build journeys using triggers, filters, branches, waits and A/B splits. Deep-link tools include iOS Universal Links, Android App Links, QR codes, attribution tracking and smart banners. Developers have a REST API with OpenAPI documentation and native SDKs for iOS, Android, Flutter, Web and Node. Journiq lists FCM, APNs, SMTP and SMS gateways for delivery. Its homepage states SOC 2 Type II, GDPR and NDPR compliance, alongside SSO, 2FA and audit logs. It also describes TLS 1.2+ for public endpoints and AES-256 encryption for stored data. Journiq runs on Android, iOS and web. Plans start at $49/mo, with a 14-day trial that requires no card.