| Price from | $19/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Session Recording Software | 8.9 (#5) | 7.7 (#23) |
| Headquarters | Dubai, United Arab Emirates | Amsterdam, Netherlands |
| Integrations | Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks. | The maker identifies Sentry, PostHog, Datadog, New Relic, Highlight, Mixpanel, Amplitude, and Pendo as products that trust or use rrweb. |
| Limits | Paid website plans include 10,000 sessions per website per month; additional sessions are sold in non-expiring shared top-ups. | The pricing page includes 30,000 sessions per month and charges $1.60 per 1,000 sessions beyond that, with volume discounts above 1,000,000 monthly sessions. |
| Privacy | The privacy policy says sensitive inputs are masked in the visitor's browser before transmission, and the SDK does not use third-party cookies or cross-site tracking. | The recorder can mask, block, or ignore sensitive fields in the browser before capture. |
| Support | The company says every customer gets human support and that customers can open a ticket from their dashboard. | The Platform License includes enterprise support and SLAs, while the open-source edition lists community support. |