Clicktics vs Session Rewind
Clicktics
clicktics.com
Session Rewind
sessionrewind.comSide by side
| Figure | Clicktics | Session Rewind |
|---|---|---|
| Price from | $19/mo | $24/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Session Recording Software | 8.9 (#5) | 8.1 (#16) |
| Spec score · Heatmap and session replay tools | 8.5 (#21) | 8.2 (#34) |
| Free plan | No | Yes |
| Headquarters | Dubai, United Arab Emirates | Austin, Texas, United States |
| Heatmaps | Heatmaps cover clicks, cursor movement, scroll depth, and attention, with segmentation by device, country, and traffic source. | Heatmaps show user interaction with pages based on mouse movement and scrolling. |
| Integrations | Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks. | The site lists Slack notifications and observability integrations that add recording URLs to exception reports. |
| Limits | Paid website plans include 10,000 sessions per website per month; additional sessions are sold in non-expiring shared top-ups. | The free plan includes up to two concurrent heatmaps and 60-day data retention; high-volume plans require contacting the maker. |
| Mobile capture | Yes | Yes |
| Monthly session limit | 10000 | 10000 |
| Product | Clicktics combines website session replay, heatmaps, live chat, lead management, and analytics in a single platform. | Session Rewind provides website recordings, analytics, and error tracking to optimize web experiences. |
| Security | Clicktics states that data is encrypted in transit with TLS 1.2+ and at rest, production access uses hardware-key MFA, and it undergoes periodic third-party penetration testing. | The site lists Google SSO and secure magic-link login; its privacy policy says it uses physical, technical, organizational, and administrative security measures. |
| Session recordings | Yes | Users can watch session recordings live or afterward and receive notifications when visitors take key actions. |
| Paid from | 19 | 24 |
| Support | The company says every customer gets human support and that customers can open a ticket from their dashboard. | The maker recommends its in-product support chat for support concerns and product questions and also provides support by email. |
Plans
Clicktics
- Start-up$19 a month
- Medium$36.10 a month
- Pro$51.30 a month
- Session top-up$7, paid once
- Agency$1,744.20 a year
Session Rewind
- FreeFree
- 10,000 sessions$24 a month
- 25,000 sessions$49 a month
- 100,000 sessions$149 a month
- 250,000 sessions$299 a month
- 500,000 sessions$449 a month
- 1,000,000 sessions$799 a month
In their own words
Session Rewind
Session Rewind records website sessions and combines playback with analytics and issue monitoring. Heatmaps visualize mouse movement and scrolling, while charts and funnels describe traffic and behavior. Monitoring includes network logs, JavaScript errors, and performance telemetry. Capture supports web and mobile web, with web and API platforms listed, plus front-end frameworks and CMS installation support. Sensitive data is redacted by default, and controls can limit recording of inputs and pages. Users can share timestamped moments with access controls or embed playback through the API. Slack notifications and observability integrations can add recording URLs to exception reports. Google SSO and magic-link login are listed. The free plan costs nothing and includes 3,000 sessions monthly, unlimited admins, custom events, two concurrent heatmaps, and 60-day retention. Paid monthly plans start at $24 a month for 10,000 sessions, with tiers up to 1,000,000 sessions for $799 a month. Saved sessions may be retained permanently; other sessions are retained up to one year, while the free plan specifies 60 days.