Clicktics vs Zipy
Clicktics
clicktics.com
Zipy
zipy.aiSide by side
| Figure | Clicktics | Zipy |
|---|---|---|
| Price from | $19/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Session Recording Software | 8.9 (#5) | 7.5 (#27) |
| Integrations | Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks. | The integrations page lists RB2B, Sentry, Segment, Rollbar, Raygun, Pendo, Mixpanel, Intercom, Honeybadger, Help Scout, Heap, Errorception, and Amplitude. |
| Product | Clicktics combines website session replay, heatmaps, live chat, lead management, and analytics in a single platform. | Zipy describes itself as an AI debugging platform for product and frontend teams, combining session intelligence, error tracking, and UX analytics. |
| Security | Clicktics states that data is encrypted in transit with TLS 1.2+ and at rest, production access uses hardware-key MFA, and it undergoes periodic third-party penetration testing. | The security overview says production servers and customer data are hosted on Google Cloud, data is transmitted over HTTPS, and stored data is encrypted with Google-managed keys. |
| Session replay | Session recordings replay visitor interactions as DOM-level snapshots with CSS fidelity and a synced event timeline. | Session Replay shows user interactions with DOM replay, console logs, network logs, and custom logs. |
| Support | The company says every customer gets human support and that customers can open a ticket from their dashboard. | The Free plan lists email support in 72 hours, Growth lists email support in 24 hours, and Enterprise lists priority email and chat support. |
| Trial | The 14-day trial includes every feature, one website, 10,000 sessions per month, and no credit card; it does not automatically convert to a paid plan. | The pricing FAQ describes a 14-day trial with unrestricted access to features, after which users can continue on the free plan with 1,000 sessions. |
Plans
Clicktics
- Start-up$19 a month
- Medium$36.10 a month
- Pro$51.30 a month
- Session top-up$7, paid once
- Agency$1,744.20 a year
Zipy
- Growth (annual billing)$25 a month
- Growth (monthly billing)$30 a month
- EnterprisePriced on request
- Free PlanPrice not published
In their own words
Zipy
Zipy combines session replay, error tracking, and product analytics for product and frontend teams. Session Replay pairs user interactions with DOM replay, console output, network logs, and custom logs. Error Tracking covers JavaScript and API errors, stack traces, console logs, and network logs; product analytics includes user journeys, clickstream data, and DAU, WAU, and MAU metrics. Oopsie AI Agent monitors sessions and errors to surface issues, help prioritize fixes, and highlight problems affecting users. Customers can configure recorded and stored data, including excluding information they consider sensitive. The Free plan lists 1,000 sessions per month, mobile replays, 15 days of data retention, up to two projects, and email support in 72 hours. A 14-day trial provides unrestricted feature access, after which users can continue on the free plan. Growth starts at $25/month billed annually, or $30/month billed monthly. The Chrome extension has a separate recording limit: sessions stop after five minutes or when the same tab navigates to a different domain. Listed platforms include Android, iOS, web, and extension.