Clinic Directory vs Fabric Provider Directory

Clinic Directory is a web directory for finding health clinics and specialized practitioners across Canada, and for routing referrals to selected or matched independent clinics. Users can search thousands of clinics and practitioners. Clinic listings can be compared by amenities, combined ratings, and direct billing options; practitioner filters include gender, languages, specialties, and acceptance of new patients. Clinic owners can claim a free profile to manage details and appear in local search. The directory aggregates publicly available clinic business information, including contact details, hours, and services. Clinic Directory says it is not a healthcare provider or health information custodian. It cannot provide medical advice, pass along clinical questions, or book, change, or cancel appointments. Its privacy policy describes handling personal information under PIPEDA and Alberta and British Columbia PIPA. The site says it uses encryption at rest, HTTPS, and separation between its public frontend and backend routing engine; intake personal identifiers are cleared after 30 days. Support is by email, with a stated aim to reply within one business day, but there is no phone line or overnight or weekend coverage. The free listing plan costs nothing; paid plans include Essentials at C$29 a month and Featured at C$99 a month.

Fabric Provider Directory is a web directory that guides patients toward suitable providers and appointments. Customizable decision trees use symptoms, preferences, and location to match people with providers and appointment types, while real-time availability supports scheduling. Search-engine-optimized pages organize discovery by symptoms, specialties, or services and direct patients to the organization’s site. Decision trees are designed to reduce incorrect bookings and scheduling dead ends. Fabric consolidates provider data and can enrich profiles with third-party information such as sub-specialties, focus areas, and reviews. Built-in analytics show search behavior, scheduling patterns, and conversion trends. Integration options include open APIs, two-way EMR connections, HL7 and FHIR exchange, SSO, DFT functionality, automated ORM and ORU workflows, new patient registration, encounter creation, and notes. Fabric states that the platform is SOC 2 Type 2 certified, HIPAA compliant, and aligned with WCAG 2.1. Most integrations are stated to take 60 days. Pricing is available through sales.