Cloze vs Zoho CRM

Cloze is a relationship-focused CRM that organizes email, meetings, calls, files, notes, messages, and contact activity in one place. It supports Gmail, Google Workspace, Microsoft 365 Outlook, iCloud, Microsoft Exchange, Outlook.com, Yahoo!, AOL, and IMAP-enabled email. Email tools include open tracking, reply reminders, reusable templates, mail merge, and scheduled sending. Connections include Google and Microsoft services, Dropbox, Slack, RingCentral, Zapier, Salesforce, Dynamics, HubSpot, and Mailchimp. Cloze offers iPhone, iPad, and Android apps, a Chrome add-on, and an API; public integrations require OAuth 2.0. Its free plan includes contact management and an email inbox. Cloze Pro costs $17 a month billed annually, or $19.99 month-to-month. Business Silver starts at $21 per user per month billed annually. Pro and Business trials last 14 days and do not require credit card details. Cloze says sensitive information such as email, messages, and passwords is encrypted so its employees cannot see user information. Business Platinum adds customizable roles, enforced two-step authentication, export controls, and enterprise single sign-on support.

Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.