Clustdoc vs Synerdeck

Clustdoc is an onboarding platform for processes involving clients, partners, and staff. Its workflow tools include checklists, intake forms, document collection, eSignatures, approvals, task management, and a client portal. An application is one onboarding workflow for a specific user. Clients can access the portal through a browser or internet-enabled mobile device; teams have a desktop admin console and mobile app. Listed industries include financial services, real estate, legal services, staffing and recruitment, accounting and tax, and administration. Connections are available through native integrations, connectors such as Zapier and Make, or the API; the pricing page lists integrations with 1,500+ apps and unlimited API and webhooks among plan capabilities. Security controls include two-factor authentication, password-protected portals, roles and permissions, and audit trails. Clustdoc states that data is encrypted at rest, lists 128-bit SSL/TLS for document transfers and AES 256 document encryption, and says it is GDPR compliant; its About page lists SOC 2 Type II certification. PRO costs $190/month and includes 3 user seats, 50 new applications per month, and 25 GB storage; some eSignatures and reminders have limited usage. A 7-day trial is listed, but there is no free plan.

Synerdeck is web-based client onboarding software for agencies, consultants, accountants, lawyers and other service teams. Teams can build reusable onboarding flows with a visual editor, sections, requirements and drag-and-drop controls. Clients enter a branded portal through a magic link without creating an account, where they can upload and preview documents and approve them with one click. The product also lists e-signatures, live progress tracking and automated reminders. Its free plan supports up to 10 clients, 2 templates and 500 MB of storage, with manual reminders and a basic client portal. Pro costs $22.99 a month, billed annually, and raises the limits to 100 clients, 25 templates and 25 GB of storage while adding branding, analytics, Slack integration and reports. Scale costs $70.39 a month, billed annually, and adds webhooks and API access, advanced role permissions, audit log export, custom portal domains and priority support. Security measures listed include TLS in transit, encryption at rest by hosting providers and workspace isolation.