Colibri.ai vs TalkPilot

Colibri.ai captures online meetings through a browser extension and provides transcription, summaries, and action items. It connects with Zoom, Google Meet, Microsoft Teams, Webex, Whereby, BlueJeans, GoToMeeting, RingCentral, and UberConference, and lists one transcription language. The service runs on the web, Windows, macOS, and Linux. Its free plan covers one user, five transcription hours per month, and recordings up to 40 minutes. Starter costs $20 a month for one user, 20 transcription hours per month, and a 90-minute maximum recording. Pro costs $50 a month and Growth $60 a month; each starts at one user, allows unlimited monthly transcription hours per user, and caps recordings at four hours. Scale costs $80 a month, starts at one user, and has unlimited recording length. The pricing note also lists paid service from $16/user/mo on an annual basis and a 30-day trial. Colibri.ai is based in Palo Alto, California, USA.

TalkPilot listens to calls or meetings and privately suggests what to say while the conversation is happening. It runs on the user's Android, iOS, macOS or Windows device rather than joining a meeting as a participant. After conversations, it can produce structured notes, summaries and action items. The maker presents it for sales, customer care, contact centers, real estate, job interviews and everyday conversations. TalkPilot can connect with Google Calendar to show upcoming events for preparation; listed compatible services include Zoom, Microsoft Teams, Google Meet, RingCentral, Five9, Genesys, Aircall, Talkdesk, Zendesk, Intercom, Freshdesk, Salesforce Service Cloud, HubSpot and ServiceNow. Its security information says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256. Processing takes place in the United States, with no EU data residency option. TalkPilot says it does not record or store audio and that it does not use audio, transcripts or client information to train AI models. The free plan includes five conversations per month, up to 30 minutes each, five practice runs and three scenarios. Pro costs $20 a month.