Collaborate vs InfoFlo Impact
Collaborate
collaboratesoftware.comInfoFlo Impact
infoflosolutions.comSide by side
| Figure | Collaborate | InfoFlo Impact |
|---|---|---|
| Price from | — | $36/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Nonprofit Case Management Software | 7.9 (#8) | 7.7 (#14) |
| Case management | It tracks intake, services, goals, outcomes, case history, assignments, tasks, referrals, notes, and alerts. | The software brings client information, programs, case notes, service delivery, and case history into a dashboard. |
| Headquarters | Chicago, Illinois, United States | Toronto, Ontario, Canada |
| Integrations | The maker lists REST API, webhooks, SFTP/SCP, state data systems, DocuSign, and SMS providers, and describes examples including medical billing, payroll/staffing, and QuickBooks. | The maker says native connections and open API integrations can connect with QuickBooks, Sage Intacct, payment processors, and email platforms. |
| Purpose | Collaborate is customizable case management software for nonprofits and social services agencies. | InfoFlo Impact is customizable cloud based case management software for nonprofit and human services organizations. |
| Security | The maker states that Collaborate is HIPAA compliant and SOC 2 Type 2 certified, and describes TLS 1.3 encryption in transit and AES-256 encryption at rest. | The cloud security page states that data is encrypted with 256-bit encryption and monitored around the clock using SIEM and IDS/IPS systems. |
| Support | The maker lists email and phone support, an online knowledge base, on-demand video training, and a response time under 24 hours for critical incidents. | Plans include unlimited phone and remote support with an assigned account manager; the FAQ also says initial training and ongoing support are included in the monthly cost. |
Plans
In their own words
Collaborate
Collaborate is customizable case management software for nonprofits and social services agencies. Its case profiles gather intake information, services, assignments, referrals, notes, documents, notifications and alerts in one view. Organizations can tailor intake forms, digitize paper forms, define services and share external forms by link or website embed. Reports can be filtered and shared, with results shown as charts and graphs. The product integrates with DocuSign and supports API connections to systems including statewide referrals, medical billing, payroll, staffing and QuickBooks. It is cloud-hosted and accessed through a browser without installation, including on desktop, laptop, tablet and mobile phone with an internet connection. The maker says it is HIPAA compliant and SOC 2 Type 2 compliant, and lists encryption, role-based permissions, multifactor authentication, SSO support, audit logs and backups. Pricing is based on organization size, user count and modules, with no per-seat licensing fees; the price is on request. Typical deployment is stated as 8–12 weeks from contract to go-live, including migration, customization and staff training.
InfoFlo Impact
InfoFlo Impact has no write-up on Specifiction yet; its figures are above.