commercetools vs Crystallize
commercetools
commercetools.com
Crystallize
crystallize.comSide by side
| Figure | commercetools | Crystallize |
|---|---|---|
| Price from | — | $949/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Ecommerce platforms | 8.4 (#65) | 9.0 (#27) |
| Spec score · Headless Ecommerce Platforms | 8.3 (#9) | 9.2 (#2) |
| Abandoned cart recovery | Yes | Yes |
| App marketplace | Yes | Yes |
| Digital products | Yes | Yes |
| Founded | 2010 | 2017 |
| Free plan | No | Yes |
| Headquarters | Munich, Germany | Skien, Telemark, Norway |
| Hosting model | hosted | hosted |
| Integrations | The commercetools Solution Hub offers integrations, accelerators and connectors, and the company lists AWS and Google Cloud as cloud partners. | Official integration documentation lists payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay. |
| Sales channels | omnichannel | omnichannel |
| Support | Premium Support is an add-on that includes enhanced SLA, priority support and personalized guidance. | Particle includes community support and online docs, Atom adds a Pro SLA, and Crystal includes a dedicated engineering Slack channel, Enterprise SLA, professional services, advisory access, and roadmap access. |
Plans
In their own words
commercetools
commercetools has no write-up on Specifiction yet; its figures are above.
Crystallize
Crystallize is a hosted, composable commerce platform that brings product data, content, media, and commerce into a shared model, admin, and API. Its commerce engine covers product and pricing models, subscriptions, customer hierarchies, fulfillment pipelines, and checkout analytics. APIs and webhooks connect external ERP, CRM, payment, and logistics systems. GraphQL and MCP interfaces let AI agents read catalogs, draft quotes, configure subscriptions, and fill carts. The headless platform supports frontends for web, mobile, kiosks, and other platforms; listed platforms also include API, macOS, and Windows. Crystallize lists integrations with payment gateways including Stripe, Klarna, Vipps, Dintero, Adyen, Mollie, Montonio, Quickpay, Two, and Razorpay. It offers a free plan and paid plans from $949/mo; the Atom plan is $949 a month, billed plus metering. Particle and Atom have one tenant per project, while Crystal includes three. Crystallize says it complies with GDPR and CCPA.