Comodo Internet Security vs Microsoft Quick Assist

Comodo Internet Security is a Windows security suite that combines antivirus protection, a packet-filtering firewall, host intrusion prevention, and automatic isolation for unknown files. Its Auto Sandbox runs unfamiliar files in a separate environment. The firewall can block unauthorized inbound and outbound connections, manage which programs can access the internet, and hide computer ports. Secure Shopping isolates browser sessions and includes keylogger prevention, screen-capture blocking, and SSL certificate inspection; it can also run applications such as email clients, password managers, spreadsheets, and VPN clients in that environment. The product describes cloud antivirus scanning, behavior analysis, and whitelisting, alongside malicious-website filtering with custom block lists. Comodo lists a free plan and paid plans from $29.99/yr. Its guide lists Windows 10, 8, and 7, and says versions 12.0.0.6882 and later do not support Windows XP or Vista. Support resources include Comodo Support, an online help guide, and a user forum.

Microsoft Quick Assist lets someone get help with a computer problem from family or friends, or help them remotely. For a session, the helper generates a six-digit code; the person receiving help must allow the connection and screen sharing. The helper can use a laser pointer, annotations and chat, and can request control, which requires separate approval. The Windows app is installed from Microsoft Store for Windows 10 and 11. The macOS app is limited to Microsoft Support interactions, and the web app is only for verified Microsoft support agents. Both parties need internet access, and the helper signs in with a Microsoft account or Microsoft Entra ID. Quick Assist uses HTTPS over port 443 and TLS 1.2. Microsoft says it logs session times, errors and features used, cannot view session activity or keystrokes, and does not retain participant data longer than three days. File transfer and mobile apps are not supported. The free plan costs nothing.