CompassDocs vs Jira
CompassDocs
compassdocs.ioJira
atlassian.comSide by side
| Figure | CompassDocs | Jira |
|---|---|---|
| Price from | $8/mo | $7.91/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 11 |
| Spec score · IT Knowledge Base Software | 9.5 (#1) | 9.0 (#8) |
| Integrations | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | The feature page states that credentials and backups are encrypted at rest with AES-256-GCM, session tokens are hashed, and login throttling and security headers are included. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Security controls | Documented protections include authenticator-app two-factor authentication, recovery codes, session controls, idle timeout, login throttling, security headers and audit logs. | Enterprise includes advanced encryption, Shadow IT controls, identity providers, SCIM, and enforced SSO. |
| Support | The Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
| What it does | CompassDocs is a self-hosted team knowledge base for writing, organizing and searching SOPs, technical documentation, policies and internal knowledge. | Jira is a project management tool for teams that need to plan, organize, and track work. |
Plans
CompassDocs
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
CompassDocs
CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal reference material. Staff can ask plain-English questions about documents and receive answers with inline citations; without an AI key, the product instead uses keyword search. Documents can be edited in rich text or Markdown, with AI proofreading and support for diagrams, tables, checklists, and embeds. Viewer, Editor, Approver, and Admin roles, custom roles, private spaces, and an optional review queue govern access and publishing. Integrations include a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. Teams can run it with Docker or install Node.js and PostgreSQL manually. Self-hosted backups can be scheduled, restored, and mirrored to off-site storage. Community is free and self-hosted; Enterprise is $599 a year. A Cloud plan at $8 a month per user is listed as coming soon, not yet launched.