Concord CRM vs Zoho CRM
Concord CRM
concordcrm.com
Zoho CRM
zoho.comSide by side
| Figure | Concord CRM | Zoho CRM |
|---|---|---|
| Price from | $11/mo | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 15 |
| Spec score · CRM Software | 7.8 (#149) | 9.4 (#3) |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The product describes integrations with Zapier, Twilio, Google Calendar, Outlook Calendar, Gmail, and Microsoft services. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | Concord CRM is a self-hosted deals management CRM intended to help businesses manage sales pipelines and close deals. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Visual sales pipeline | Yes | Yes |
| Support | Both licenses include six months of email support, and the maker says support can be renewed after that period. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Concord CRM
- Hosted solution$11 a month
- Regular License$64, paid once
- Extended License$390, paid once
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Concord CRM
Concord CRM has no write-up on Specifiction yet; its figures are above.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.