Concord Fax API vs FAXAGE
Concord Fax API
developer.concordfax.comFAXAGE
faxage.comSide by side
| Figure | Concord Fax API | FAXAGE |
|---|---|---|
| Price from | — | $3.49/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 10 |
| Spec score · Fax APIs | 8.2 (#8) | 8.7 (#4) |
| Compliance | Concord lists HIPAA requirements, HITRUST certification, SOC 2 Type 2 compliance, PCI self-certification, and DirectTrust membership. | Its in-scope facilities and platforms have achieved HITRUST Certification, and its technical measures can support HIPAA, SOX and GLB requirements. |
| Founded | 1996 | 2002 |
| Headquarters | Seattle, Washington, USA | Denver, Colorado, USA |
| Security | Concord states that fax communications are encrypted in transit over TLS or Secure HTTP and lists encryption at rest and AES 256-bit encryption. | FAXAGE supports TLS/SSL, PGP, AES-encrypted PDF passwords, per-user access controls and full system auditing. |
| Support | The Developer Portal offers support, and its login page lists Concord Support by phone at +1 (206) 441.3346 option 2 and by email at [email protected]. | FAXAGE says its support is gold level and based entirely in the US. |
Plans
FAXAGE
- Lite$3.49 a month
- Toll-Free Lite$3.49 a month
- Professional$7.95 a month
- Toll-Free Professional$7.95 a month
- Unlimited Inbound$19.95 a month
- Small Office$29.95 a month
- Toll-Free 1500$19.95 a month
- Local Volume$64.95 a month
- Toll-Free Volume$64.95 a month
- Carrier$15 a month
In their own words
Concord Fax API
Concord Fax API has no write-up on Specifiction yet; its figures are above.
FAXAGE
FAXAGE provides Internet faxing through email, a website, mobile apps, and an API. The web interface sends and receives faxes, with received documents downloadable as PDFs; incoming faxes can also arrive by email as PDFs. Email-to-fax sends to machines in the United States and Canada. Mobile apps import files from iCloud Drive, Google Drive, and Dropbox, then share through Slack, Skype, WhatsApp, and Trello. Its API handles sending and receiving, DID provisioning and control, call-detail records, real-time status, notifications, user management, and audit-log retrieval. Security features include TLS/SSL, PGP, AES-encrypted PDF passwords, per-user controls, and system auditing. FAXAGE says its in-scope facilities and platforms have HITRUST Certification and can support HIPAA, SOX, and GLB requirements. Plans are billed monthly per line, starting with Lite at $3.49 a month plus a 5.00 USD setup fee and 0.05 USD overage per minute. Accounts include unlimited users, authorized email addresses, and online fax storage.