ConexED Retain vs Ellucian Advising

ConexED Retain is a web platform for higher education institutions to identify students who may be struggling, route concerns to advisors and follow interventions through resolution. Activity feeds from Canvas, Blackboard, Moodle and D2L can trigger alerts for changes in attendance, grades or engagement; configurable rules also monitor missed appointments and milestone slippage. Faculty can flag a concern from a student profile, while students can submit configurable self-referrals that create an advisor case. Case records track severity, assignment, resolution reasons and change history. Advising, tutoring, financial aid and counseling teams can contribute timestamped notes, labels, attachments and threaded comments. Retain combines LMS engagement, attendance, milestone completion and advising touchpoints into success scores; alerts can assign a cohort, start a drip campaign or open a milestone. Listed integrations include Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner and PeopleSoft. ConexED says it is TX-RAMP certified and FERPA compliant. Pricing is on request; the product page invites institutions to book a discovery call.

Ellucian Advising is a web-based product for faculty and advisors at higher education institutions. It brings academic data and predictive analytics together to show student indicators and monitor progress in real time. AI-powered alerts and dynamic indicators are intended to help advisors identify students who may be at risk and intervene early. Visual dashboards show advising trends across departments and programs. Power Automate supports task automation and case management, while Microsoft Copilot can help personalize messages and analyze engagement trends. The product also supports one-to-one communication, proactive advice, appointment scheduling, and management of student interactions across multiple offices. Listed capabilities include intervention workflows, application and admissions management, marketing automation, event management, SMS messaging, student and applicant portals, custom dashboards, predictive analytics, and form building. Pricing is on request, and the product page offers a request-a-demo option rather than a stated price. Ellucian was founded in 1968 and is headquartered in Reston, Virginia, United States. The company says its cloud services have ISO 27001:2022 certification and lists SOC 1, 2, and 3 reporting and UK Cyber Essentials Basic.