ConexED Retain vs Unibuddy
ConexED Retain
conexed.comUnibuddy
unibuddy.comSide by side
| Figure | ConexED Retain | Unibuddy |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Student Engagement Software | 7.6 (#9) | 6.9 (#21) |
| Audience | ConexED says it was built for higher education leaders and advisors, including CIOs, vice chancellors, and advisors supporting hundreds of students. | Unibuddy describes its platform as serving universities, schools, and colleges recruiting future students. |
| Headquarters | Cottonwood Heights, Utah, United States | Unibuddy lists its UK office at 5 New Street Square, London, EC4A 3TW, United Kingdom. |
| Integrations | The page lists Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft as compatible systems. | The platform page names Slate, Zapier, and Campus Management among its CRM integrations. |
| Purpose | Retain helps higher education institutions identify and support students at risk of leaving. | Unibuddy provides universities with a platform for peer-to-peer student recruitment and engagement. |
| Security | ConexED says it encrypts transmitted data with TLS 1.2 or higher and data at rest with AES-256, and hosts customer data in the United States on AWS. | The privacy policy lists firewalls, encryption, access controls, multi-factor authentication, intrusion detection, and regular security and vendor audits among its safeguards. |
| Support | ConexED provides a customer support portal with a contact support option and knowledge base articles, including a section for Early Alerts and Case Management. | Unibuddy says its team provides training and support for student ambassadors and staff. |
Plans
Unibuddy
- AssistantPriced on request
- Chat EnterprisePriced on request
- Chat PremiumPriced on request
- CommunityPriced on request
In their own words
ConexED Retain
ConexED Retain is a web platform for higher education institutions to identify students who may be struggling, route concerns to advisors and follow interventions through resolution. Activity feeds from Canvas, Blackboard, Moodle and D2L can trigger alerts for changes in attendance, grades or engagement; configurable rules also monitor missed appointments and milestone slippage. Faculty can flag a concern from a student profile, while students can submit configurable self-referrals that create an advisor case. Case records track severity, assignment, resolution reasons and change history. Advising, tutoring, financial aid and counseling teams can contribute timestamped notes, labels, attachments and threaded comments. Retain combines LMS engagement, attendance, milestone completion and advising touchpoints into success scores; alerts can assign a cohort, start a drip campaign or open a milestone. Listed integrations include Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner and PeopleSoft. ConexED says it is TX-RAMP certified and FERPA compliant. Pricing is on request; the product page invites institutions to book a discovery call.