Conga CLM vs Icertis Contract Management

Conga CLM is a cloud-based contract management service that covers the lifecycle from initial request and drafting through negotiation, signing, storage, obligation reporting, and renewal. Legal, sales, and procurement teams can use a centralized searchable repository for contracts and related documents. Creation tools include approved templates, a clause library, guided requests, and conditional clauses. Teams can collaborate in real time and track changes; AI can assess third-party contracts for risks and departures from standard clauses. Configurable approvals, delegation, approval groups, audit trails, and electronic signatures support review and execution. Conga describes additional AI tools for extracting contract data, summarizing agreements, and answering contract questions, alongside dashboards and alerts for compliance and workflow metrics. Integrations include Office, Dynamics, Salesforce, and connections to CRM, ERP, and procure-to-pay systems. Conga states that it is SOC 2, ISO 27001, and ISO 27701 certified, and that data is encrypted at rest and in transit. Customer data is not used to train shared or global AI models. Pricing is available on request; no free plan is listed.

Icertis Contract Management is a cloud platform for enterprise contract operations, covering requests, drafting, negotiation, approval, execution, and post-signature governance. It can ingest legacy and third-party contracts into a governed repository with searchable data, indexing, version history, and contract relationships. Teams can draft from approved templates and clause libraries, then review or redline in Microsoft Word. Negotiators can work with playbooks, precedents, fallback positions, pre-approved language, and escalation paths. Role-based workflows support contract initiation and administration across functions, while Vera Copilot answers natural-language questions and provides summaries and insights across contracts. After execution, users can search active agreements, receive renewal or expiry notifications, and make bulk amendments. Listed adapters include SAP, Microsoft, Salesforce, Workday, Adobe Sign, and DocuSign; licensed public APIs support custom integrations. Icertis describes its customers as large enterprises and regulated organizations managing high-volume, complex contracts across legal, sales, procurement, finance, and compliance. Its Trust Center lists FedRAMP High, GDPR, ISO/IEC 27001:2022, SOC 1 Type 2, and SOC 2 Type 2. Pricing is on request, and prospective customers are invited to request a personalized demo.