ConnX Mailroom vs Envoy Deliveries

ConnX Mailroom tracks mail and packages as they move from an organization's mailroom to recipients. Staff can label incoming items with a new barcode or use the courier's barcode, then book items against recipients with a scanner. The system can email recipients when mail arrives. Handheld devices can capture signatures as proof of delivery and photographs of damaged items. Workflows cover pigeon-hole collection, courier and van deliveries, and mail trolley delivery and collection. Web-based parcel tracking and reporting provide item information, while an audit trail records movements from booking in so staff can trace an item's last known location. Mailroom is an on-premise solution that ConnX says runs behind the customer's own firewalls. The M3 OX10 handheld can send updates over internal Wi-Fi or GPRS in real time, or be downloaded on return for batch updates. ConnX identifies banks, building societies, large or multi-floor sites, NHS Trusts, universities, and carriers or courier companies as potential users. The company invites prospective customers to arrange a demo and request a quote; no Mailroom price is stated.

Envoy Deliveries is mailroom management software for organizations that receive and distribute mail and packages. It provides package tracking, recipient notifications, and proof of delivery, and supports both mail and packages across multiple locations. Directory integrations are available. The service runs on Android, iOS, and the web. Its Enterprise plan includes unlimited deliveries and costs $250 a month, billed annually; the listed price excludes a platform fee. The starting price is $250/mo (annual), and there is no free plan. Envoy was founded in 2013 and is headquartered in San Francisco, California, United States. Organizations can weigh the tracking and recipient communication features against the annual billing arrangement and additional platform fee when considering it for mailroom operations. Its multi-location support may be relevant to organizations managing delivery intake and distribution across more than one site.