ConnX Mailroom vs TekTrack

ConnX Mailroom tracks mail and packages as they move from an organization's mailroom to recipients. Staff can label incoming items with a new barcode or use the courier's barcode, then book items against recipients with a scanner. The system can email recipients when mail arrives. Handheld devices can capture signatures as proof of delivery and photographs of damaged items. Workflows cover pigeon-hole collection, courier and van deliveries, and mail trolley delivery and collection. Web-based parcel tracking and reporting provide item information, while an audit trail records movements from booking in so staff can trace an item's last known location. Mailroom is an on-premise solution that ConnX says runs behind the customer's own firewalls. The M3 OX10 handheld can send updates over internal Wi-Fi or GPRS in real time, or be downloaded on return for batch updates. ConnX identifies banks, building societies, large or multi-floor sites, NHS Trusts, universities, and carriers or courier companies as potential users. The company invites prospective customers to arrange a demo and request a quote; no Mailroom price is stated.

TekTrack is mailroom management software for organizing incoming and outgoing mail across one or more locations. It supports package tracking, recipient notifications, and proof of delivery, along with directory integrations. The software handles both mail types and is available on the web, Windows, Android, and iOS. Its Cloud plan costs $99/mo and up, with monthly or annual subscription billing and unlimited recipients and users. The On-Premise option is a one-time purchase at $1,295 and also includes unlimited recipients and users. A 30-day trial is available, but there is no free plan. TekCore, the maker, was founded in 1998 and is headquartered in Pasadena, Maryland, United States. The listed capabilities focus on tracking mail and packages, notifying intended recipients, and recording delivery across locations.