Console Tenant App vs Property Aura Tenant Portal

Console Tenant App gives renters a mobile place to manage tenancy information, rent, payments, and maintenance. Tenants can view a real-time rent ledger and check when their next rent is due. They can access tenancy details, including lease dates and the tenancy agreement, and submit maintenance requests with photos and a description, then follow status updates. The app displays rent, bond, and invoice payment history, and lets tenants download PDF receipts. If an agency enables Console Pay, tenants can schedule rent payments and pay invoices in the app. It is free to download for iOS and Android. Access depends on the agency: a property manager must invite tenants, and agency self-service must be enabled for tenants to receive logins. Managers can invite tenants and other household members through a link. Google Play states that app data is encrypted in transit. Console says the Privacy Act 1988 and Australian Privacy Principles govern its handling of personal information. The app is for tenants whose agencies use Console Cloud to manage rental properties; support is listed at [email protected].

Property Aura Tenant Portal is a self-service website where tenants can submit maintenance requests and communicate with landlords. Tenants can attach photos, choose High, Medium or Low priority, track request status and continue the discussion in a request thread. Messaging includes history, read receipts, timestamps and real-time push notifications. Landlords can create secure onboarding links to share by email or SMS; tenants register and verify their identity. The portal connects tenant profiles with rent tracking and payment history, maintenance tracking and document storage. Property Aura says it uses bank-level encryption and secure authentication, with hosting on enterprise-grade infrastructure. It works in a browser on phones, tablets and desktops without a separate mobile app download. Portal access is a Pro-only feature. Basic is free for one property but has no portal access; Pro costs $49.99 a month and includes unlimited properties, automated rent collection, unlimited document storage, Landlord AI Assistant, Research AI, priority email support, and data import and export.