Console vs Workable

Console is an AI-native ITSM platform for automating employee service requests, access governance, workflows, and asset management. Employees can contact it through Slack, Microsoft Teams, Google Chat, or email, with requests handled inside conversation threads. It can answer questions from connected internal documentation without creating a ticket, and listed workflows include onboarding and offboarding, app access, password and MFA resets, device recovery, hardware requests, group membership, and channel operations. IT teams define policies, approvals, and workflows in natural-language Playbooks. Console lists more than 600 integrations, including Okta, MDM systems, Jira, Google Workspace, and Confluence, and says it can build API connectors from documentation using natural-language instructions. Access requests can use policy-based approvals and time-limited access that is revoked at expiry. Controls include custom RBAC, SSO, SCIM, step-up MFA, scoped automations, and audit logs. Console says every request, approval, and change is recorded, and unsuitable requests can be routed to a person with context. It is a paid web product with pricing on request and a free trial.

Workable is a recruiting platform for managing job postings and candidate workflows. Its listed tools include a career site, resume parsing, interview scheduling, workflow automation, and job board distribution. Recruiting teams can use it on the web, iOS, and Android. Workable offers a free plan and a 15-day trial, with paid plans starting at $299/mo. The Standard plan is listed at $299 a month, billed monthly, for 1–20 employees and unlimited active jobs. Premier costs $599 a month and Enterprise costs $719 a month; both also list monthly billing, 1–20 employees, and unlimited active jobs. The pricing model is freemium. Workable is made by Workable, headquartered in Boston, Massachusetts, United States. The listed features cover job distribution, candidate workflow automation, and interview scheduling alongside resume parsing and a career site, giving recruiting teams several tools for organizing hiring activity.