Consumer Fusion vs Judge.me
Consumer Fusion
consumerfusion.com
Judge.me
judge.meSide by side
| Figure | Consumer Fusion | Judge.me |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Review Generation Software | 7.8 (#16) | 8.8 (#3) |
| Company | Consumer Fusion says it has more than 13 years of industry experience and has served multi-location brands since 2013. | Judge.me's media kit lists the company as founded in 2015 and headquartered in London, United Kingdom. |
| Founded | 2013 | LinkedIn lists Judge.me as founded in 2015. |
| Integrations | The company names Google, Apple Maps, and Bing as listing platforms and says listings are synced across 50+ directories. | Official integration examples cover Klaviyo, Omnisend, ActiveCampaign, Shopify Flow, Zapier, Make, Meta, TikTok Shop, Etsy, Google Shopping, Google Business Profile and many other services. |
| Security | The company site identifies Consumer Fusion as SOC 2 certified and links to a security page. | Judge.me states it is SOC 2 Type 2 and ISO 27001 certified. |
| Support | Consumer Fusion describes a named account management team and says it has 70+ specialists on call. | The help center lists 339 articles for the Product Reviews app and advertises support by email and chat. |
Plans
Judge.me
- FreeFree
- Awesome$15 a month
- Forever Free (Judge.me Email)Free
- Awesome (Judge.me Email)$15 a month
In their own words
Consumer Fusion
Consumer Fusion is a platform for reputation management, business listings, and local social services for multi-location and enterprise brands. It monitors reviews and listings across locations, while account managers handle disputes, corrections, and responses. AI Review Listening surfaces themes and location-level patterns, and Ask AI accepts plain-language questions about review feedback. Automated response rules can use star rating, sentiment, and location with customizable templates and dynamic fields. The service identifies reviews it considers policy violations and tracks disputes in a dashboard. Business information syncs across 50+ directories, including Google, Apple Maps, and Bing, with recommendations and listing-performance analytics. Teams can create, schedule, and measure local content on Facebook, Instagram, Google, X, and LinkedIn. Surveys and location-level NPS tracking can route happy customers toward reviews. Fusion Score combines review, listing, and social results into a location score. Consumer Fusion supports API, iOS, and web access, and pricing is set in an order form or master service agreement.
Judge.me
Judge.me is a Shopify reviews app for collecting, managing, displaying, and syndicating product reviews. Its Free plan includes unlimited review requests, photo and video review requests, CSV imports, a review widget, and star rating badges. Storefront display options also include carousels and other formats. AI features can summarize reviews, suggest replies, and translate review text. An integration directory lists tools including Klaviyo, Omnisend, Shopify Flow, Zapier, and LoyaltyLion. Developers can access an API through OAuth. Judge.me advertises 24/7 human support by chat and email on both Free and Awesome plans. Free costs nothing. Awesome costs $15 a month, billed monthly, and includes Free features, advanced features, and a 15-day free trial. The app is exclusively available on Shopify. Some platform-independent widgets can appear on external storefront pages with Awesome, but the store itself must remain on Shopify.