Conversell Bot Builder vs Voiceflow
Conversell Bot Builder
conversell.ai
Voiceflow
voiceflow.comSide by side
| Figure | Conversell Bot Builder | Voiceflow |
|---|---|---|
| Price from | $19/mo | $81/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 7 |
| Spec score · Chatbot Builders | 8.2 (#97) | 9.5 (#1) |
| Channels | The current channels page lists WhatsApp, Facebook Messenger, Instagram, and a website widget; Alexa is included on Pro and Custom plans. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Yes | Yes |
| Knowledge base | Merchants can connect their catalog, FAQs, policies, and documents so the bot can use that information to answer customers. | Knowledge bases can connect agent answers to imported information and services such as Zendesk and Shopify. |
| Product | Conversell describes itself as a no-code conversational AI platform for e-commerce businesses to build, deploy, and manage chatbots. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Visual flow builder | Yes | Yes |
Plans
Conversell Bot Builder
- FreeFree
- Starter$19 a month
- Pro$99 a month
- Starter$29 a month
- Pro$79 a month
- CustomPriced on request
- FreePrice not published
Voiceflow
- Agencies & PartnersFree
- StarterFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- BusinessesPriced on request
- EnterprisePriced on request
In their own words
Conversell Bot Builder
Conversell Bot Builder has no write-up on Specifiction yet; its figures are above.
Voiceflow
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.