Convoso vs OSDial
Convoso
convoso.com
OSDial
osdial.comSide by side
| Figure | Convoso | OSDial |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Telemarketing | 7.7 (#6) | 7.5 (#8) |
| Spec score · Predictive Dialer Software | 7.6 (#13) | 7.5 (#16) |
| Spec score · Call Center Software | 7.3 (#101) | 7.4 (#96) |
| Founded | 2006 | 2007 |
| Headquarters | 22837 Ventura Blvd. Suite 300, Woodland Hills, CA 91364, United States | Safety Harbor, Florida, United States |
| Integrations | Convoso provides cloud REST APIs for customized integrations with third-party and proprietary applications. | OSDial supports external databases and remote website lead insertion, and its corporate page recommends Binfone and WSS Communications as carriers. |
| Intended users | Convoso says its platform is built for high-velocity revenue teams and contact centers, including sales and lead generation teams. | The maker says OSDial can scale from a couple of agents to several hundred and lists call and contact centers among its target users. |
| Security | Convoso announced completion of a SOC 2 Type 2 examination, and its report is available to qualified customers and prospects under NDA. | The feature page says international calling is disabled by default and Asterisk is configured using security best practices. |
Plans
In their own words
OSDial
OSDial is a free, AGPL-licensed call-center dialer for inbound, outbound, and blended calling, including IVR. It supports predictive, power, manual, adaptive, and broadcast dialing, with custom dialplans, carrier failover, call recording, answering-machine detection, skill routing, and local presence. Campaign tools handle lead import and export, custom fields, advanced search, list mixing, external databases, and custom disposition codes. Real-time and summary reports cover calls, leads, agents, lists, and server performance. Agents can log in remotely with a phone and web browser. APIs support lead loading from an external webpage and basic administration and agent functions. OSDial can scale from a few agents to several hundred, with a sizing guide for deployments up to 480 seats. Version 4.0 is under development as a hosted solution; downloadable legacy version 3.0 remains available. Its installer erases the target drive and installs a CentOS-based operating system. There are no license fees or required support hours, but OSDial Cluster, SQL Cluster, Multi-tenant, Archive, and E-mail Template modules are non-free. Platforms include API, Linux, self-hosted, and web.