Convoso vs SIP.IO
Convoso
convoso.com
SIP.IO
sip.ioSide by side
| Figure | Convoso | SIP.IO |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Telemarketing | 7.7 (#6) | 7.4 (#10) |
| Spec score · Call Center Software | 7.3 (#101) | 7.3 (#102) |
| Inbound calling | Yes | Yes |
| Intended users | Convoso says its platform is built for high-velocity revenue teams and contact centers, including sales and lead generation teams. | The documentation says SIP.IO is built for developers, BPOs and contact centers, and resellers or white-label operators. |
| Pricing limits | Seat counts can be scaled, but the terms may vary by contract; carrier fees are typically billed separately from the software subscription. | The published voice and number rates are labeled examples rather than the final rate card, and SIP.IO asks customers to contact it for current pricing. |
| Security | Convoso announced completion of a SOC 2 Type 2 examination, and its report is available to qualified customers and prospects under NDA. | The Trust Center says API, dashboard, and SIP signaling use TLS 1.2 or higher, while voice media uses SRTP and WebRTC uses DTLS-SRTP. |
Plans
In their own words
SIP.IO
SIP.IO is a programmable voice and cloud contact center platform for UCaaS, CCaaS, and Voice AI. Its listed services include business phone service and SIP trunking, alongside skills-based queues, agents, a wallboard, and reporting. Developers can embed a softphone in an app for browser-based WebRTC calls. Messaging includes SMS-to-email and inbound SMS webhooks, with webhook requests signed using HMAC. Call recording supports policy-based rules, pausing and resuming during a call, and playback through an audited API. Voice AI agents can escalate to a person; the platform also offers searchable call transcripts and AI summaries, with the option to use a customer's AI provider. SIP.IO lists managed, white-label Microsoft Teams Direct Routing with tenant setup by API. Its free tier includes trial credit, a test phone number, and access to call flows, queues, and contact center features without a credit card. Usage-based voice and number pricing is available by contacting SIP.IO; published rates are examples, not the final rate card. SIP.IO says it is ISO/IEC 27001 certified and that HIPAA and a Business Associate Agreement program are not offered.