| Price from | $24/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Product Roadmap Software | 8.2 (#10) | 8.5 (#8) |
| API | Craft.io says its API can import data from internal tools and extract data for reporting, and it describes APIs for feedback and roadmaps. | The service exposes a REST API at https://app.roadmap.space/v1 with CORS support, public access tokens, basic authentication, roadmap resources, subscribers, users, and webhooks. |
| Product | Craft.io describes itself as an end-to-end product management platform covering the product lifecycle from feedback collection to execution. | Roadmap describes itself as product management software for capturing feedback, highlighting innovation, reporting progress, and reflecting a customer-centric culture. |
| Security controls | Listed controls include SSO, MFA, six-level user permissions, encryption at rest, passwords for LiveShare views, IP whitelisting, and periodic third-party penetration tests. | The privacy policy says personal information is encrypted in transit and at rest, access is managed, and penetration testing is performed. |
| Support | The pricing comparison lists in-app support with 12/5 availability for Starter and Pro, and in-app, email, Microsoft Teams, and Slack support with 24/7 availability for Enterprise. | Roadmap offers phone, chat, and email support, with in-app support listed as 9 AM–7 PM Eastern, Monday through Friday, and typical replies within two hours. |
