Credit Workbench vs NetNow

Credit Workbench lets customers submit credit applications online and creates an electronic record for each customer credit file. It is described as a trade credit management platform for finance organizations managing the customer-to-cash cycle. Plans include secure document collection, credit reference management, AI-assisted fraud detection and seven-year data retention. Basic provides one configurable credit form; Professional and Enterprise provide unlimited configurable forms. The product guide describes email-based signing requests with an audit trail and an E-SIGN-compliant electronic signature solution. The maker says SSL encryption protects data in transit and encryption at rest protects stored data. Applications can integrate with CRM or ERP systems, although the product page does not name specific connectors. The site lists a starting price of 125 /mo (annual); the Basic plan is $150 a month, billed monthly, with up to five company users and 20 data and signing requests per month. Professional costs $295 a month, billed monthly, for 10 company users and 300 requests per month. All plans begin with a free seven-day trial of Basic. The service is accessed on the web.

NetNow combines business credit, risk, and customer onboarding workflows for credit teams and suppliers managing B2B accounts. Its web platform centralizes applications, approvals, documents, and decisions. Teams can tailor digital application forms with company branding, custom fields, and layouts. Trade-reference requests can be automated, with vendor replies tracked and reminders sent. NetNow says it connects to more than 12,000 financial institutions for real-time bank-reference verification. Monitoring includes credit-activity alerts and weekly updates on NSFs, declining bank balances, credit scores, litigation, and bankruptcies. Listed ERP integrations include NetSuite, Epicor, and SAP; the company says its framework can accommodate most systems and that it integrates with all major credit bureaus. NetNow describes its security measures as SOC 2 Type 2 compliance, encryption in transit and at rest, role-based access, and multi-factor authentication. The SOC 2 report is available by request under NDA. A free trial is available, but there is no free plan. Pricing varies by needs and usage, so prospects must request a customized quote.