Crisp vs Launch AI
Crisp
crisp.chatLaunch AI
launch.aiSide by side
| Figure | Crisp | Launch AI |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 0 |
| Spec score · SMS Chatbot Software | 9.2 (#2) | 6.9 (#28) |
| Headquarters | Nantes, France | Tampa, Florida, United States |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | The integrations page lists HubSpot, Klaviyo, Google Sheets, Calendly, Zapier, Gorgias, Mailchimp, NationBuilder, and Shopify. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Launch AI describes itself as a business platform for conversational SMS messaging. |
| Security | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. | The privacy policy says the company uses commercially reasonable administrative, technical, and physical safeguards for personal information in transit and at rest. |
| Use cases | Crisp says it is built for customer support, inbound sales and marketing teams. | The site lists reminders and scheduling, lead qualification, customer loyalty, voter engagement and donation collection as use cases. |
Plans
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
In their own words
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.