Crisp vs ReplyAgent
Crisp
crisp.chatReplyAgent
replyagent.comSide by side
| Figure | Crisp | ReplyAgent |
|---|---|---|
| Price from | $45/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Live chat software | 9.4 (#3) | 8.8 (#17) |
| Included agent seats | 2 | 5 |
| API | The REST API provides access and control over Crisp data such as conversations and contacts. | ReplyAgent provides a developer API documentation link and says booking workflows are available through API or MCP server. |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | omnichannel |
| Company | Crisp says it was created in 2015, is 100% bootstrapped, has 600,000+ users and is headquartered in Nantes, France. | The site identifies the operator as Connecta Group Corporation and gives its headquarters as 1207 Delaware Ave #3121, Wilmington, Delaware, United States. |
| Free plan | Yes | Yes |
| Headquarters | Nantes, France | Wilmington, Delaware, United States |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | Listed integrations include Baserow, Supabase, Cal.com, FireCrawl, n8n, Make.com, Meta CAPI, and ActiveCampaign. |
| Live agent chat | Yes | Yes |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | ReplyAgent is a white-label AI communication platform for agencies to automate sales, marketing, and support through messaging apps. |
| Paid from | 45 | 19 |
Plans
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
ReplyAgent
- FreeFree
- Premium$19 a month
- Ignite$299 a month
- Enterprise$599 a month
- Agency accountFree
- Standard workspace$19 a month
In their own words
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.
ReplyAgent
ReplyAgent has no write-up on Specifiction yet; its figures are above.