Crisp vs Slaask
Crisp
crisp.chatSlaask
get.slaask.comSide by side
| Figure | Crisp | Slaask |
|---|---|---|
| Price from | $45/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Live chat software | 9.4 (#3) | 8.2 (#38) |
| Website chatbot | Yes | Slaask says customers can create a personalized chatbot aligned with their company brand identity to engage leads and customers around the clock. |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | The integrations directory lists tools including Twitter, Facebook, Zapier, Pipedrive, HubSpot, Zendesk, Salesforce, Google Analytics, and Trello. |
| Live agent chat | Yes | Yes |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Slaask describes itself as a customer service app for Slack users that brings team and customer communications together in Slack. |
| Security | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. | The Plus plan lists a secure help desk using HTTPS, and the feature catalog describes the widget as fast, secure, and reliable. |
| Paid from | 45 | 29 |
| Use cases | Crisp says it is built for customer support, inbound sales and marketing teams. | Slaask lists presales, lead and customer support, bug reports, marketing automation, customer intelligence, and feature requests as use cases. |
| Visitor tracking | Yes | Yes |
Plans
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
In their own words
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.