Crisp vs Subiz
Crisp
crisp.chatSubiz
subiz.com.vnSide by side
| Figure | Crisp | Subiz |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Live chat software | 9.4 (#3) | 8.2 (#37) |
| Website chatbot | Yes | Its chatbot features include customer recognition, proactive greetings, information collection, scripted consultation, and handoff to an agent. |
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Headquarters | Nantes, France | Hanoi, Vietnam |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | The maker lists JavaScript API and Google Analytics integrations, and website integrations for Shopify, WordPress, Joomla, and Magento. |
| Live agent chat | Yes | Yes |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Subiz describes itself as a messaging CRM and customer interaction platform that brings customer conversations from channels such as Facebook, Zalo, and websites into one screen. |
| Trial | Every new account gets a 14-day free trial with all Crisp features and no card required. | Subiz offers a 14-day free trial with full features. |
| Visitor tracking | Yes | Yes |
Plans
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Subiz
- BasicPrice not published
- AdvancedPrice not published
- EnterprisePrice not published
- Gói cơ bản3,994,000 VND a year
- Gói nâng cao7,834,000 VND a year
- Gói doanh nghiệpPriced on request
In their own words
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.