Crisp vs Wellgrow
Crisp
crisp.chatWellgrow
usewellgrow.comSide by side
| Figure | Crisp | Wellgrow |
|---|---|---|
| Price from | $45/mo | $149/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · SMS Chatbot Software | 9.2 (#2) | 7.4 (#22) |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | Plans include integration with existing tools, and the Full-Service Desk plan lists custom integrations and workflow automation. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Wellgrow provides AI voice and chat agents that answer calls, book appointments, and qualify leads for service businesses. |
| Security | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. | The maker states that its infrastructure is SOC 2 certified and displays SOC 2, GDPR, and HIPAA claims on its site. |
| Trial | Every new account gets a 14-day free trial with all Crisp features and no card required. | A free trial is offered after a demo and includes 50 minutes; the page does not state a trial duration. |
Plans
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Wellgrow
- AI Receptionist$149 a month
- Appointment Setter$249 a month
- Full-Service Desk$449 a month
- Human + AI Managed$2,000 a month
In their own words
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.