Critical Start MDR vs Huntress Managed Detection and Response

Critical Start MDR is a managed detection and response service combining proactive security intelligence with human-driven threat detection and response. It identifies unmonitored assets, endpoint coverage gaps, and log-ingestion failures. Customers can choose automatic, facilitated, or managed remediation, while analyst collaboration and threat response are described as available 24x7x365. The MDR page states a 10-minute notification SLA for Critical alerts. Named integrations include CrowdStrike Falcon, Microsoft Defender for Endpoint, Palo Alto Networks Cortex XDR, SentinelOne, and VMware Carbon Black. The provider also describes direct APIs and more than 100 log-source integrations across email, identity, cloud, network, and endpoint environments. MOBILESOC, available on iOS and Android, can isolate hosts, disable user accounts, and remove email. Analysts work in SOC 2 Type 2 certified centers. MDR for operational technology supports multiple physical locations, separate IT and OT alert handling, and read-only visibility rules. Pricing is available on request.

Huntress Managed Detection and Response combines endpoint detection and response with 24/7 SOC monitoring. Its SOC investigates, contains, and remediates threats on customers’ behalf, and Managed Microsoft Defender Antivirus is included with Managed EDR. Huntress lists Windows, macOS, and Linux support, with some features varying by operating system. It can integrate with Microsoft Defender for Endpoint, and offers pre-built integrations, an API, real-time alert webhooks, and an MCP server for plain-language account queries. Listed PSA integrations include Syncro, Kaseya BMS, HaloPSA, ConnectWise Manage, and Autotask. Huntress says deployment can take as little as 30 minutes using its platform and pre-built scripts. The 14-day trial provides full EDR access and expert support without a credit card. Managed EDR is listed at $7.99 a month per endpoint, shown as an example for 100 endpoints. The standard plan has a 50-agent minimum commitment and a standard 12-month term; minimums may vary by purchasing route.