Critical Start MDR vs Rapid7 MDR
Critical Start MDR
criticalstart.comRapid7 MDR
rapid7.comSide by side
| Figure | Critical Start MDR | Rapid7 MDR |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Managed Detection and Response Services | 7.1 (#12) | 6.7 (#23) |
| Headquarters | Critical Start lists its headquarters at 6100 Tennyson Pkwy, Suite 200, Plano, Texas 75024. | Boston, Massachusetts, United States |
| Integrations | Named integrations include CrowdStrike Falcon, Microsoft Defender for Endpoint, Palo Alto Networks Cortex XDR, SentinelOne, and VMware Carbon Black. | The MDR service ingests and normalizes telemetry through an open extension library, and Rapid7 directs customers to its extension library for supported technologies. |
| Monitoring | Critical Start describes its analyst collaboration and threat response as available 24x7x365. | Rapid7 analysts and advisors provide around-the-clock investigation, containment, remediation, and strategic guidance. |
| Service | Critical Start provides managed detection and response with proactive security intelligence and human-driven threat detection and response. | Rapid7 MDR combines exposure context, detection, and response to anticipate where attackers may succeed and disrupt them. |
Plans
Rapid7 MDR
- AdvancedPriced on request
- EssentialsPriced on request
- UltimatePriced on request
In their own words
Critical Start MDR
Critical Start MDR is a managed detection and response service combining proactive security intelligence with human-driven threat detection and response. It identifies unmonitored assets, endpoint coverage gaps, and log-ingestion failures. Customers can choose automatic, facilitated, or managed remediation, while analyst collaboration and threat response are described as available 24x7x365. The MDR page states a 10-minute notification SLA for Critical alerts. Named integrations include CrowdStrike Falcon, Microsoft Defender for Endpoint, Palo Alto Networks Cortex XDR, SentinelOne, and VMware Carbon Black. The provider also describes direct APIs and more than 100 log-source integrations across email, identity, cloud, network, and endpoint environments. MOBILESOC, available on iOS and Android, can isolate hosts, disable user accounts, and remove email. Analysts work in SOC 2 Type 2 certified centers. MDR for operational technology supports multiple physical locations, separate IT and OT alert handling, and read-only visibility rules. Pricing is available on request.