Critical Start MDR vs WithSecure MDR

Critical Start MDR is a managed detection and response service combining proactive security intelligence with human-driven threat detection and response. It identifies unmonitored assets, endpoint coverage gaps, and log-ingestion failures. Customers can choose automatic, facilitated, or managed remediation, while analyst collaboration and threat response are described as available 24x7x365. The MDR page states a 10-minute notification SLA for Critical alerts. Named integrations include CrowdStrike Falcon, Microsoft Defender for Endpoint, Palo Alto Networks Cortex XDR, SentinelOne, and VMware Carbon Black. The provider also describes direct APIs and more than 100 log-source integrations across email, identity, cloud, network, and endpoint environments. MOBILESOC, available on iOS and Android, can isolate hosts, disable user accounts, and remove email. Analysts work in SOC 2 Type 2 certified centers. MDR for operational technology supports multiple physical locations, separate IT and OT alert handling, and read-only visibility rules. Pricing is available on request.

WithSecure MDR is a managed detection and response service that monitors an organization’s IT environment, investigates threats, and responds using data from Elements EDR. Certified threat hunters provide monitoring 24/7/365, and WithSecure states that 90% of cases have an SLA-backed response time of 60 minutes. For confirmed incidents, its Detection and Response Team can isolate hosts, stop malicious processes, and remove persistence. Analysts may spend up to 30% of their time proactively hunting for threats. MDR for Identities is an optional add-on covering identity threats through Microsoft Entra ID. The integration catalog includes SIEM products such as Microsoft Sentinel, Splunk, Elasticsearch, and Cortex XSOAR. Before monitoring can begin, organizations must deploy the Elements Agent across their devices. Advanced Response must be enabled for analysts to carry out containment and remediation, and customers must provide two incident contacts whose combined availability covers 24/7. The service starts at €16.90/mo and includes a 30-day trial; Elements pricing is modular, with buyers directed to a certified partner for a suitable combination and price.