CROSStrax vs Socianote
CROSStrax
crosstrax.coSocianote
socianote.comSide by side
| Figure | CROSStrax | Socianote |
|---|---|---|
| Price from | $35/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Case Management Software | 8.7 (#10) | 8.9 (#3) |
| Audit trail | Yes | All changes are logged automatically in a tamper-evident audit trail. |
| Deployment | cloud | cloud |
| Free plan | No | Yes |
| Headquarters | Destin, Florida, United States | Singapore |
| Case intake forms | Yes | Yes |
| Software integrations | Integrations include QuickBooks, Microsoft Office, Zapier, Delvepoint, IRBsearch, email, and transcription. | The page says everything is in one place with no integrations to maintain. |
| Mobile apps | CROSStrax maintains iPhone and Android apps. | Yes |
| Reporting dashboards | Yes | Yes |
| Workflow automation | Zapier connects CROSStrax with thousands of popular apps without coding. | Yes |
Plans
CROSStrax
- Entry$420 a year
- Essential$780 a year
- Executive$1,260 a year
- Elite$2,340 a year
- Enterprise$3,540 a year
Socianote
- FreeFree
- Starter$99 a month
- Team$249 a month
- Scale$599 a month
- EnterprisePriced on request
- CustomPrice not published
In their own words
Socianote
Socianote is a cloud platform for organisations managing programmes, people and case-related documents. It combines case intake forms, workflow automation, audit trails and reporting dashboards with real-time caseload visibility and overdue-review alerts. Admins can approve intake requests, reassign cases and export organisational data. CSV imports cover people, volunteers, programmes, enrolments and case shells; exports are available as CSV, PDF and per-person files. The free plan is indefinite, needs no credit card and supports up to 3 staff, 50 people, 1 programme and 200 documents. Starter is $99 a month for up to 5 staff, 500 people, 5 programmes and 2,000 documents. Plans are priced by organisation size rather than user count, and annual billing provides two months free, approximately 17% off. Web access is available, with participant and volunteer apps for iOS and Android on Enterprise. Data is encrypted at rest and in transit; staff TOTP MFA is available after enrollment. Each uploaded document is limited to 5 MB.