CrowdCAD vs Dispatchable

CrowdCAD is a free, open-source dispatch platform for standby medical operations at events. Teams can create incidents, assign personnel, and track status updates. Its dashboard brings active incidents, team locations and statuses, and clinic capacities into one view. Responsive web access lets field supervisors review and update dispatch data from mobile devices, and saved venue templates support recurring events. Lite Mode provides the core workflow but excludes shared events, multiple dispatchers, venue maps, custom venues, and interface customization; administrative control is limited, and CrowdCAD server-side storage is not used. Self-hosting adds shared operations, multiple dispatchers, maps, custom venues, interface customization, and organization-managed administration. Supported backends include Firebase and PocketBase, including PocketBase on local or LAN infrastructure. Organizations managing a self-hosted deployment are responsible for authentication, access controls, backups, retention, monitoring, patching, and incident response. The guide notes that PocketBase self-hosting is not itself a substitute for a signed HIPAA BAA. CrowdCAD was created by a team within Berkeley Medical Reserve Corps for volunteer and collegiate EMS event operations, and is licensed under GNU Affero General Public License v3.0.

Dispatchable is an operations platform for shipping companies that brings quoting, dispatching, documents, and invoicing into a connected workflow. It links lead intake and CRM with inspections, customer updates, and dispatch work, while shared records cover loads, contacts, carriers, documents, permissions, and activity history. Listed automation includes AI intake and replies, lead scoring, quote follow-ups, SMS and email sequences, and other automated workflows. The feature set also includes accounting and payments, reporting and analytics, compliance and safety, a driver app, tracking and tracing, IFTA, and native EDI. Dispatchable names more than 50 integrations, including Central Dispatch, Stripe, Gmail, Slack, Twilio, Zapier, and OpenAI. It runs on the web and offers API access; the company says installation is not required. The service describes its data as encrypted and its hosting as secure, but does not name a security certification. A free-for-life Starter plan is listed at free. There is also a 14-day trial, and paid pricing is on request.