CrowdCAD vs FieldAware

CrowdCAD is a free, open-source dispatch platform for standby medical operations at events. Teams can create incidents, assign personnel, and track status updates. Its dashboard brings active incidents, team locations and statuses, and clinic capacities into one view. Responsive web access lets field supervisors review and update dispatch data from mobile devices, and saved venue templates support recurring events. Lite Mode provides the core workflow but excludes shared events, multiple dispatchers, venue maps, custom venues, and interface customization; administrative control is limited, and CrowdCAD server-side storage is not used. Self-hosting adds shared operations, multiple dispatchers, maps, custom venues, interface customization, and organization-managed administration. Supported backends include Firebase and PocketBase, including PocketBase on local or LAN infrastructure. Organizations managing a self-hosted deployment are responsible for authentication, access controls, backups, retention, monitoring, patching, and incident response. The guide notes that PocketBase self-hosting is not itself a substitute for a signed HIPAA BAA. CrowdCAD was created by a team within Berkeley Medical Reserve Corps for volunteer and collegiate EMS event operations, and is licensed under GNU Affero General Public License v3.0.

FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.