Cumulocity IoT vs Zoho IoT
Cumulocity IoT
cumulocity.comZoho IoT
zoho.comSide by side
| Figure | Cumulocity IoT | Zoho IoT |
|---|---|---|
| Price from | €17.92/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 5 |
| Spec score · IoT Analytics Software | 8.1 (#12) | 7.2 (#18) |
| Device management | Device management includes onboarding, over-the-air firmware and software updates, configuration management, connectivity monitoring, remote troubleshooting, and device replacement. | The platform includes device management, AI analytics and reports, alerts and notifications, and commands and controls. |
| Founded | 2012 | 1996 |
| Integrations | Cumulocity lists Microsoft, AWS, Google, and SAP among its featured partners. | It integrates with Zoho apps and third-party applications, including out-of-the-box support for Zoho CRM. |
| Purpose | Cumulocity is an IoT platform for connecting and managing equipment, contextualizing data, building applications, and supporting operational decisions. | Zoho IoT is a low-code IoT application enablement platform for building custom IoT solutions and mission-critical operations. |
| Security | Cumulocity states that it undergoes external audits including ISO 27001, 27017, 27018, and SOC 2. | The pricing page describes end-to-end encryption and multi-factor authentication, while the product page states GDPR compliance and ISO standards and SOC compliance. |
| Support | Starter includes community support; Business includes 24/7 crisis phone support, and Enterprise includes 24/7 all-incident support. | The pricing page offers live chat and email support for queries and says customers can request a web-conference demo. |
Plans
Cumulocity IoT
- Starter€215 a month
- BusinessPriced on request
- EnterprisePriced on request
- Starter€215 a year
- Air-GappedPriced on request
- ConnectedPriced on request
Zoho IoT
- EnterprisePriced on request
- FlexPriced on request
- ProfessionalPriced on request
- StandardPriced on request
- StarterPriced on request
In their own words
Cumulocity IoT
Cumulocity IoT connects and manages equipment, turns device data into context, and supports application building and operational decisions. Devices can connect through HTTP REST, MQTT, native LWM2M, LoRa Network Server integration, or certified gateways. Management tools cover onboarding, configuration, connectivity monitoring, remote troubleshooting, replacement, and over-the-air software and firmware updates. The platform normalizes device data and provides real-time analytics and dashboards; optional DataHub supports SQL queries through standard ODBC/JDBC interfaces. Deployment options include cloud SaaS and on-premises Cumulocity Edge, including air-gapped operation. Security controls include X.509 authentication, device-initiated connections, secure remote access, and fine-grained permissions; multi-tenancy and role-based access control manage separation and access. Starter costs €215 a month, billed annually, and includes 2.5M messages monthly, one tenant, 30-day data retention, and a 95% uptime guarantee. A 30-day trial supports up to 10 devices.
Zoho IoT
Zoho IoT is a low-code platform for building custom Internet of Things solutions and supporting mission-critical operations. It provides device management, AI analytics and reports, alerts and notifications, plus commands and controls. Pre-built accelerators address industrial IoT, energy management and smart buildings. Connectivity covers more than 40 protocols, including HTTPS, MQTT and BACnet. The platform integrates with Zoho and third-party applications, including out-of-the-box Zoho CRM support. Its REST API exchanges JSON over HTTPS, with daily call limits varying by plan. Included iOS and Android apps provide device monitoring, alerts, dashboards and remote commands. Security details include end-to-end encryption, multi-factor authentication, GDPR compliance, ISO standards and SOC compliance. A 30-day trial exposes most features with limitations, then switches automatically to the Free plan. Listed plans range from 25 to 500 devices, while Flex offers customized limits. The pricing page offers monthly and yearly billing, says annual billing saves up to 20%, but lists no plan prices.