Custify vs SaaSy
Custify
custify.comSaaSy
hellosaasy.aiSide by side
| Figure | Custify | SaaSy |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · Customer Health Score Software | 8.4 (#2) | 7.8 (#9) |
| Integrations | Custify can import CRM, billing, support, and marketing data, and offers a native API, a JavaScript snippet, and a Segment connection. | The integrations page lists Stripe, Slack, Gmail, Microsoft 365, Google and Outlook calendar sync, Twilio, ADP, Gusto, BambooHR, Rippling, Plaid, webhooks, and API as available. |
| Security | Custify states that it is SOC 2 Type 2 and ISO/IEC 27001 certified and GDPR compliant. | The privacy policy states that stored data is encrypted with AES-256, browser-to-server traffic uses TLS 1.2 or higher, and tenant data is isolated at database level. |
| Support | Custify lists in-app and email support and describes guided onboarding and implementation assistance. | All plans include US-based email support; Scale adds priority Slack and phone support. |
Plans
SaaSy
- Starter$49 a month
- Union & Labor Compliance: up to 50 members$99 a month
- Growth$199 a month
- Union & Labor Compliance: up to 250 members$249 a month
- Payroll processing after beta$294 a month
- Scale$399 a month
- Union & Labor Compliance: 250+ membersPriced on request
In their own words
Custify
Custify is customer success software for bringing customer information together, automating workflows, reducing churn, and supporting expansion. Its Customer 360 dashboard combines customer data, product usage, adoption, health scores, and lifecycle details. Teams can define custom KPIs and metrics, track trends, and monitor at-risk customers and expansion opportunities. Playbooks can send reminders and assign tasks when metrics change; CustifyAI adds conversation summaries, natural-language customer queries, account selection, and AI-assisted workflow actions. The platform can import CRM, billing, support, and marketing data through a native API, JavaScript snippet, and Segment connection. Named integrations include Salesforce, HubSpot, Stripe, Chargebee, Recurly, Intercom, Help Scout, and Zendesk. Custify states that it maintains active GDPR compliance and ISO 27001 certification, and hosts customer data in Germany. Concierge Onboarding typically takes about four weeks and includes integration help, live training, a dedicated customer success manager, and post-launch support. Pricing is on request; a free trial is available.
SaaSy
SaaSy is a business back office combining CRM, projects, invoicing, customer health, finance, compliance, payroll, hiring, and document tools. Its homepage describes the product as being in open beta and built for contractors, unions, and agencies. Customer-health scores range from 0 to 100, using signals such as product usage, support, payment behavior, and expansion patterns. Users can ask plain-English questions, with responses citing customer records. A closed-won deal can create a prefilled delivery project; a deal or project can also become an invoice with a Stripe payment link. Listed integrations include Stripe, Slack, Gmail, Microsoft 365, calendar sync with Google and Outlook, Twilio, ADP, Gusto, BambooHR, Rippling, Plaid, webhooks, and an API. The desktop app syncs a computer folder and supports offline changes, and the site can be installed as a phone web app on iPhone, iPad, and Android. Starter costs $49 a month; annual billing is offered and saves 20%.