Custom Donations vs Donately
Custom Donations
customdonations.com
Donately
donately.comSide by side
| Figure | Custom Donations | Donately |
|---|---|---|
| Price from | $400/mo | $99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Nonprofit Payment Processing Software | 8.3 (#11) | 8.4 (#6) |
| Audience | The homepage identifies nonprofits, churches, higher education, K-12 schools, NIL collectives, and membership organizations as audiences it serves. | Donately lists nonprofits, churches, schools, agencies, businesses, and influencers as audiences it serves. |
| Integrations | The integrations page lists Stripe, PayPal, Chariot for donor-advised funds, and CRM integrations including Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, and Planning Center. | Native integrations include HubSpot, Salesforce, Mailchimp, Slack, Constant Contact, and others; Zapier connects to thousands of tools. |
| Product | Custom Donations provides branded donation forms embedded on an organization’s website, supporting recurring gifts, memberships, event tickets, and automated receipting. | Donately is an online fundraising platform for accepting donations, creating customizable donation forms, and tracking donor activity in real time. |
| Security | The privacy policy says sensitive information is encrypted using SSL, personally identifiable information is encrypted before storage, and payment transactions are handled by a gateway provider rather than stored or processed on its servers. | Donately states that it is PCI compliant, uses HTTPS encryption on forms, provides fraud-prevention tools, and supports GDPR and CCPA data privacy compliance. |
| Support | The contact page lists phone support at (864) 707-0099 and [email protected]. | Plans include in-house fundraising experts, email, video and live chat assistance, onboarding sessions, webinars, and personalized campaign advice. |
Plans
Custom Donations
- Basic — FixedFree
- Basic — Risk-FreeFree
- Pro — Starter$4,800 a year
- Pro — Advanced$12,500 a year
In their own words
Custom Donations
Custom Donations has no write-up on Specifiction yet; its figures are above.
Donately
Donately is an online fundraising platform for accepting donations and managing donor activity. It provides branded donation pages with custom messaging, branding, drag-and-drop editing, mobile optimization, and recurring giving. Campaign pages can include rich media, live fundraising thermometers, peer-to-peer and team fundraising, custom branding, and social sharing. Donation forms and widgets embed on websites, landing pages, or blogs without redirects or coding. Donor tools include profiles, donation tracking, segmentation, automated receipts, reporting, exports, and retention insights. Native integrations include HubSpot, Salesforce, Mailchimp, Slack, and Constant Contact, while Zapier connects to thousands of tools. An API supports sending or updating donation information in external systems. Payments can use Stripe or PayPal, Google and Apple wallets, multiple currencies, and one-time or recurring gifts. Donately lists PCI compliance, HTTPS on forms, fraud-prevention tools, and GDPR and CCPA support. It runs on the web and through an API. A free plan is available; paid plans start at $99/mo.