Custom Donations vs Givebutter
Custom Donations
customdonations.comGivebutter
givebutter.comSide by side
| Figure | Custom Donations | Givebutter |
|---|---|---|
| Price from | $400/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Nonprofit Payment Processing Software | 8.3 (#11) | 9.0 (#2) |
| Integrations | The integrations page lists Stripe, PayPal, Chariot for donor-advised funds, and CRM integrations including Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, and Planning Center. | Givebutter lists native integrations and Zapier connectivity to more than 1,000 third-party applications. |
| Security | The privacy policy says sensitive information is encrypted using SSL, personally identifiable information is encrypted before storage, and payment transactions are handled by a gateway provider rather than stored or processed on its servers. | Givebutter says it uses encryption in transit and at rest, access logs, backups, internal audits, two-factor authentication and fraud monitoring. |
| Support | The contact page lists phone support at (864) 707-0099 and [email protected]. | Givebutter says its award-winning support is available 24/7 and is free for all users. |
Plans
Custom Donations
- Basic — FixedFree
- Basic — Risk-FreeFree
- Pro — Starter$4,800 a year
- Pro — Advanced$12,500 a year
Givebutter
- Free foreverFree
- Givebutter Plus$29 a month
- GivebutterFree
- Givebutter Plus — up to 250 contacts$29 a month
- Givebutter Plus — up to 1,000 contacts$79 a month
- Givebutter Plus — up to 2,500 contacts$129 a month
- Givebutter Plus annual$348 a year
- Givebutter Plus — up to 250 contacts$348 a year
- Givebutter Plus — up to 1,000 contacts$948 a year
- Givebutter Plus — up to 2,500 contacts$1,548 a year
In their own words
Custom Donations
Custom Donations has no write-up on Specifiction yet; its figures are above.
Givebutter
Givebutter is a nonprofit platform for fundraising, donor management, and supporter engagement. It supports donation forms, fundraising pages, events, auctions, peer-to-peer fundraising, and recurring donations. Its free CRM includes unlimited contacts, donor histories, custom fields, notes, tags, and reporting. The free plan also includes unlimited users, email blasts, and fundraising campaigns. Givebutter Plus adds automated workflows, task management, texting, an advanced email editor, custom reports, expanded data visualizations, file uploads, data hygiene, and discounted direct mail. Plus pricing is contact-based: listed tiers include $29/mo for up to 250 contacts, $79/mo for up to 1,000, and $129/mo for up to 2,500, billed annually; a 30-day trial is offered. With optional tips enabled, the listed platform fee is 0%; with tips disabled, it is 3%, plus 2.9% + 30¢ processing fees. Givebutter says it connects with 1,000+ applications, including Mailchimp, QuickBooks Online, Salesforce, HubSpot, and Stripe. Its free iOS and Android app supports donations, event management, and campaign tracking.