Customermates vs Loxo
Customermates
customermates.com
Loxo
loxo.coSide by side
| Figure | Customermates | Loxo |
|---|---|---|
| Price from | €12/mo | $149/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 4 |
| Spec score · Recruitment CRM | 9.2 (#1) | 8.8 (#3) |
| API | The product publishes an OpenAPI 3.1 specification for its REST API at /api/v1/openapi. | API access is listed as a Professional plan feature. |
| API authentication | REST and MCP clients authenticate with x-api-key keys, while Claude and ChatGPT connectors can use OAuth. | The API uses bearer tokens created under Settings > API Keys, with admin access required to manage keys. |
| Product | Customermates is an AI-native CRM for small client-facing teams, combining configurable CRM records with external or built-in AI assistance. | Loxo describes itself as a Talent Intelligence Platform that combines sourcing, recruiting CRM, ATS, outreach, people data, and AI agents. |
| Rating on G2 | 0.0 out of 5 from 0 reviews; G2 says there are not enough reviews to provide buying insight. | 4.6 out of 5 from 182 reviews |
| Rating on Trustpilot | 3.8 out of 5 from 2 reviews; Trustpilot shows both reviews as five-star and warns the company has not recently invited customers. | 3.3 out of 5 from 7 reviews |
Plans
Customermates
- Starter€12 a month
- Pro€29 a month
- Business€69 a month
- EnterprisePrice not published
- Self-HostedFree
- EnterprisePriced on request
Loxo
- Core$149 a month
- Professional$199 a month
- EnterprisePriced on request
- ProfessionalPriced on request
In their own words
Customermates
Customermates has no write-up on Specifiction yet; its figures are above.
Loxo
Loxo is a recruiting platform that brings together candidate sourcing, recruiting CRM, applicant tracking, outreach, people data, and AI agents. Its talent graph contains more than 850 million people, and every plan includes natural-language search ranked by relevance. Agents can assist with job intake, drafting job descriptions and Skill DNA, building candidate longlists and shortlists, and outreach. Loxo says the automated workflow stops at the shortlist, leaving candidate decisions to a person. The platform is available on the web, through an API, and as an extension. Core includes a Chrome extension; API access is listed for Professional. Core costs $149 a month per user, billed annually and paid up front. Professional costs $199 a month per user on the same billing basis and includes 2,500 monthly credits per seat, pooled across the team; unused credits expire each cycle. A 7-day trial offers full Professional access without a credit card. Enterprise has custom annual pricing.