Customs OS vs Customs Window

Customs OS is a web service for licensed customs brokers and their operations teams. It reads customs document packets, extracts fields and cross-checks information using a deterministic rule engine; document validation is described as being in private beta. Users can upload or drag in scanned or digital commercial invoices, packing lists, bills of lading, certificates of origin and arrival notices. Checks span declared value, country of origin, incoterms, shipper, consignee, weights and dates. Extracted values trace back to the source document and page, while pass or fail results link to named, versioned rules. Brokers can confirm or dismiss flagged exceptions, with decisions recorded against the packet. Customs OS does not file automatically: a licensed broker reviews outputs before acting. Packet content is sent to Google's Gemini models through the Vercel AI Gateway for extraction and validation, and the privacy policy says it is not used to train models. Listed safeguards include TLS 1.2+ in transit, AES-256 at rest, tenant isolation and least-privilege internal access. Pricing is on request. HTS classification, ISF watcher and CBP Form 7501 drafting are roadmap items, not current service features.

Customs Window provides customs declarations and compliance services for imports and exports across multiple jurisdictions. Its listed coverage includes Irish AIS and AES, UK CDS, Netherlands DECO and DMS, Swedish e-commerce imports, and EU ICS2 across all member states. Declarations can be uploaded in bulk through Excel, CSV, or API data, with EU TARIC rules applied automatically. The company's AI tools are described as auditing declarations and guiding users through steps. Reports support financial, operational, and regulatory analysis, including finding errors ahead of customs audits. Listed integrations include Shopify, marketplaces, platforms, and ERP systems; APIs handle transfers, notifications, uploads, and declaration actions from a customer's platform. The mobile app provides declaration updates, automatic PBN creation, and import/export rule checks for drivers and warehouse staff. A digital payment facility collects customs duties and taxes, and the site says it supports BTC export/import processes. Pricing is on request for a monthly subscription with unlimited users. Intended customers include enterprises, e-commerce businesses, customs agents, SMEs, and logistics facilitators.