Customs OS vs CustomsLink

Customs OS is a web service for licensed customs brokers and their operations teams. It reads customs document packets, extracts fields and cross-checks information using a deterministic rule engine; document validation is described as being in private beta. Users can upload or drag in scanned or digital commercial invoices, packing lists, bills of lading, certificates of origin and arrival notices. Checks span declared value, country of origin, incoterms, shipper, consignee, weights and dates. Extracted values trace back to the source document and page, while pass or fail results link to named, versioned rules. Brokers can confirm or dismiss flagged exceptions, with decisions recorded against the packet. Customs OS does not file automatically: a licensed broker reviews outputs before acting. Packet content is sent to Google's Gemini models through the Vercel AI Gateway for extraction and validation, and the privacy policy says it is not used to train models. Listed safeguards include TLS 1.2+ in transit, AES-256 at rest, tenant isolation and least-privilege internal access. Pricing is on request. HTS classification, ISF watcher and CBP Form 7501 drafting are roadmap items, not current service features.

CustomsLink provides businesses with digital customs clearance and border documentation through self-service and managed services. Its declarations cover import and export, safety and security, and goods movement. Self-service customers can prepare import and export entries step by step on the online platform, with support available seven days a week. Managed Customs customers send commercial documents to the team, which handles the customs work and additional formalities. The Haulier Border Toolkit supports ENS and EXS declarations, port passes such as GMR, PBN, ELO and Portbase, and MUCRs. Platform tools include supply-chain collaboration with managed access rights, real-time declaration tracking, an audit trail, document archiving, reporting and declaration replication. API integration is available, specified for high-volume Haulier Border Toolkit customers. Self-service training includes a Microsoft Teams session for up to five people. CustomsLink says it serves businesses in the UK, Northern Ireland, Republic of Ireland and EU, from sole traders to large enterprises. Export and import entry prices require an enquiry; TAD transit pricing includes TAD, and a trader guarantee is needed.