Customs OS vs iCustoms

Customs OS is a web service for licensed customs brokers and their operations teams. It reads customs document packets, extracts fields and cross-checks information using a deterministic rule engine; document validation is described as being in private beta. Users can upload or drag in scanned or digital commercial invoices, packing lists, bills of lading, certificates of origin and arrival notices. Checks span declared value, country of origin, incoterms, shipper, consignee, weights and dates. Extracted values trace back to the source document and page, while pass or fail results link to named, versioned rules. Brokers can confirm or dismiss flagged exceptions, with decisions recorded against the packet. Customs OS does not file automatically: a licensed broker reviews outputs before acting. Packet content is sent to Google's Gemini models through the Vercel AI Gateway for extraction and validation, and the privacy policy says it is not used to train models. Listed safeguards include TLS 1.2+ in transit, AES-256 at rest, tenant isolation and least-privilege internal access. Pricing is on request. HTS classification, ISF watcher and CBP Form 7501 drafting are roadmap items, not current service features.

iCustoms is an AI-powered platform for customs and cross-border trade compliance, available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes trade-document data. iClassification uses AI to find HS codes across 32 or more countries. The iSecurity product supports filings including UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG. The company says its compliance team monitors regulatory updates and the platform updates automatically as rules change. Listed integrations include e-commerce services such as Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems such as SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.