Customs OS vs XEMI
Customs OS
customsos.comXEMI
xemi.ioSide by side
| Figure | Customs OS | XEMI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · Customs Management Software | 7.2 (#14) | 7.6 (#9) |
| Company | The legal pages identify the maker as Customs OS, Inc.; the opened pages do not state its headquarters or founding year. | The site’s terms identify the operator as XEMI Private Limited and list a Mumbai, India mailing address. |
| Integrations | The site asks whether Customs OS integrates with DMS, AGS, or Portbase but does not provide an answer on the opened page. | The platform page lists ICEGATE, AIS, ULIP, LDB, FASTag, SAP, Oracle, email inboxes, shipping lines, airlines, and port systems; the integrations catalog says its detailed catalog is coming soon. |
| Security | Customs OS states that it uses TLS 1.2+ in transit, AES-256 at rest, tenant isolation, and least-privilege internal access. | XEMI states that its SaaS platform is ISO 27001 certified and that its data is encrypted in transit and at rest using AES-256 and TLS 1.3. |
| Support | The site lists [email protected] for support inquiries and offers a 30-minute product demo. | XEMI says it provides 24×7 support through WhatsApp, email, and phone, with a dedicated relationship manager. |
Plans
In their own words
Customs OS
Customs OS is a web service for licensed customs brokers and their operations teams. It reads customs document packets, extracts fields and cross-checks information using a deterministic rule engine; document validation is described as being in private beta. Users can upload or drag in scanned or digital commercial invoices, packing lists, bills of lading, certificates of origin and arrival notices. Checks span declared value, country of origin, incoterms, shipper, consignee, weights and dates. Extracted values trace back to the source document and page, while pass or fail results link to named, versioned rules. Brokers can confirm or dismiss flagged exceptions, with decisions recorded against the packet. Customs OS does not file automatically: a licensed broker reviews outputs before acting. Packet content is sent to Google's Gemini models through the Vercel AI Gateway for extraction and validation, and the privacy policy says it is not used to train models. Listed safeguards include TLS 1.2+ in transit, AES-256 at rest, tenant isolation and least-privilege internal access. Pricing is on request. HTS classification, ISF watcher and CBP Form 7501 drafting are roadmap items, not current service features.
XEMI
XEMI is a web-based global trade management platform for importers, exporters, customs brokers and freight forwarders. It brings together workflows for quotations, documents, regulatory filings, shipment tracking, invoicing and forwarding. Its AI tools capture and validate trade data, process more than 100 document types, and check for missing fields or mismatches across documents. XEMI Clear handles Bill of Entry and Shipping Bill filing to ICEGATE, with pre-filing validation; XEMI Traq tracks shipments across 330+ carriers and shares visibility across documents, workflows and stakeholders. XEMI Finance categorizes trade costs, connects them to shipments, and supports landed-cost visibility and reconciliation. Listed integrations include ICEGATE, DGFT, SAP, AIS, ULIP, FASTag, JNPT and Maersk, though its detailed integration catalog is not yet available. The platform supports declaration filing, HS classification, duty and tax calculation, compliance records and API access. It runs on the web, offers a limited-period trial, and has customized pricing on request. XEMI says onboarding, training and integration setup are included, and most customers process their first live shipments within 1–2 weeks of signing.