Customs Window vs CustomsLink
Customs Window
customswindow.comCustomsLink
customs-link.comSide by side
| Figure | Customs Window | CustomsLink |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Customs Management Software | 8.1 (#3) | 8.3 (#2) |
| Founded | 2022 | 2019 |
| Headquarters | NexusUCD, Dublin, Ireland | Preston, Lancashire, United Kingdom |
| Integrations | Official materials list Shopify, marketplaces, other platforms and ERP systems as integration targets. | CustomsLink says software integration via API is available, and its Haulier Border Toolkit page specifies API integration for high-volume customers. |
| Intended customers | The maker lists enterprise and e-commerce businesses, customs agents, SMEs, and logistics facilitators as customer groups. | CustomsLink describes its customers as including sole traders, large enterprises, hauliers, importers, exporters and logistics intermediaries. |
| Support | Standard support is included during normal business hours, while enhanced support is available at additional rates. | CustomsLink advertises extended customer support seven days a week and says its customs team is available to assist self-service customers. |
Plans
Customs Window
- Tailored pricingPriced on request
- Tailored Pricing PlansPriced on request
CustomsLink
- Haulier Border Toolkit — registrationFree
- Managed Customs — registration£100, paid once
- Self-Service Customs — registration£100, paid once
In their own words
Customs Window
Customs Window provides customs declarations and compliance services for imports and exports across multiple jurisdictions. Its listed coverage includes Irish AIS and AES, UK CDS, Netherlands DECO and DMS, Swedish e-commerce imports, and EU ICS2 across all member states. Declarations can be uploaded in bulk through Excel, CSV, or API data, with EU TARIC rules applied automatically. The company's AI tools are described as auditing declarations and guiding users through steps. Reports support financial, operational, and regulatory analysis, including finding errors ahead of customs audits. Listed integrations include Shopify, marketplaces, platforms, and ERP systems; APIs handle transfers, notifications, uploads, and declaration actions from a customer's platform. The mobile app provides declaration updates, automatic PBN creation, and import/export rule checks for drivers and warehouse staff. A digital payment facility collects customs duties and taxes, and the site says it supports BTC export/import processes. Pricing is on request for a monthly subscription with unlimited users. Intended customers include enterprises, e-commerce businesses, customs agents, SMEs, and logistics facilitators.
CustomsLink
CustomsLink provides businesses with digital customs clearance and border documentation through self-service and managed services. Its declarations cover import and export, safety and security, and goods movement. Self-service customers can prepare import and export entries step by step on the online platform, with support available seven days a week. Managed Customs customers send commercial documents to the team, which handles the customs work and additional formalities. The Haulier Border Toolkit supports ENS and EXS declarations, port passes such as GMR, PBN, ELO and Portbase, and MUCRs. Platform tools include supply-chain collaboration with managed access rights, real-time declaration tracking, an audit trail, document archiving, reporting and declaration replication. API integration is available, specified for high-volume Haulier Border Toolkit customers. Self-service training includes a Microsoft Teams session for up to five people. CustomsLink says it serves businesses in the UK, Northern Ireland, Republic of Ireland and EU, from sole traders to large enterprises. Export and import entry prices require an enquiry; TAD transit pricing includes TAD, and a trader guarantee is needed.